Key Responsibilities:

• Assist individuals with daily activities such as bathing, dressing, and eating.
• Encourage and support individuals in developing skills for independence, including cooking, cleaning, and managing personal finances.
• Facilitate community integration by organizing and supporting participation in social, recreational, and employment activities.
• Provide emotional and psychological support to individuals, helping them navigate challenges and build self-esteem.
• Advocate for the rights and needs of individuals, ensuring they receive appropriate services and opportunities.
• Monitor the health and safety of individuals, administer medications, and coordinate with healthcare providers as needed.

Qualifications:

• Compassionate and patient with a strong desire to help others.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Previous experience in a similar role is preferred but not required.

Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent
• 18 years of age or older
• Valid driver’s license
• Must submit to and pass a drug screening, a national and state background investigation, and a central registry check by the Department of Social Services.

Direct Support Professional Qualifications / Skills:

• Practical knowledge of behavior management principles (TOVA), medication management, implementation of basic motor skills, training techniques, food handler’s preparation, alternative communication systems, and medical aspects of disabled populations.
• Ability to work with clients with intellectual disabilities and enable them to acquire, improve, and maintain maximum functional abilities.
• Train and assist in settings that allow peer interactions and opportunities for community and social integration.
• Ensure the safety and welfare of clients by adhering to Medicaid, Office of Human Rights, DBHDS, and OSHA regulations.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Other duties as assigned.

Join us in making a difference in the lives of individuals with disabilities. Apply today to become a valued member of our team!

Key Responsibilities:

• Coordinate daily shift priorities, assign or clarify tasks withinthe scope of the role, monitor progress, and confirm that essential duties arecompleted accurately and on time.
  

• Serve as a positive role model by demonstrating dependable attendance, professional communication, teamwork, sound judgment, and respectful, person-centered support.
  

• Promote each individual’s rights, dignity, informed choice,independence, community participation, and implementation of the Individual Support Plan and person-specific instructions.
  

• Review shift documentation for completeness, accuracy, timeliness, and alignment with service requirements; provide immediate coaching and elevate recurring concerns to the House Manager.
  

• Support onboarding, orientation, skill development, and peer coaching for DSPs by reinforcing policies, procedures, training expectations,and safe work practices.
  

• Proactively identify gaps, risks, and opportunities to improveservice quality, household operations, communication, documentation, and staff performance, and recommend practical solutions.
  

• Monitor and promptly report concerns involving staffing,medication support, behavior or health changes, incidents, safety hazards,household needs, transportation, or individual routines in accordance with established escalation procedures.
  

• Provide direct care and support as scheduled, including assistance with daily living activities, community engagement, transportation, meal preparation, data collection, and other assigned responsibilities.
  

• Assist with emergency preparedness activities and respond appropriately to urgent situations while following organizational procedures and maintaining individual safety.
  

• Maintain confidentiality and comply with applicable Living In Balance policies, Human Rights requirements, DBHDS standards, Medicaid requirements, OSHA practices, and other governing regulations.
  

• Complete other duties within the scope of the position as assigned and report directly to the House Manager.
  

Qualifications and Licensing Requirements:

• Required Certifications:
  ‍ * CPR and First Aid
  * Therapeutic Options ofVirginia (TOVA)
  * Medication Administration Certification
• Driving Requirements: Valid Virginia driver’s license and anacceptable, current DMV driving record.
• Employment Contingencies:
  * Successful completion ofrequired drug screening.
  * Successful completion ofrequired national and state background investigations.
  * Successful completion ofthe Department of Social Services central registry check.
• Availability: Ability to work assigned shifts, includingevenings, weekends, holidays, and emergencies, based on program needs.

Education and Experience

• High school diploma, GED, or equivalent
• 18 years of age or older
• Minimum of one (1) year of experience supporting individuals with developmental disabilities in a residential or comparable setting; demonstrated leadership, mentoring, or shift-coordination experienceis preferred.

Team Lead Qualifications / Skills:

• Working knowledge of person-centered practices, behavior support principles, medication administration, motor skills training, food preparation,and alternative communication systems.
• Ability to support individuals with intellectual and developmental disabilities in building independence, functional skills, meaningful relationships, and community participation.
• Demonstrated initiative and ability to anticipate needs, identify problems early, organize competing priorities, follow through on commitments, and seek guidance when appropriate.
• Ability to coach peers respectfully, provide clear direction, accept feedback, learn new processes, and apply training consistently in daily practice.
• Strong observation, documentation, problem-solving, anddecision-making skills, including the ability to distinguish routine matters from issues requiring immediate escalation.
• Understanding of Medicaid, DBHDS, Human Rights, OSHA,confidentiality, incident-reporting, and health and safety requirementsrelevant to residential services.
• Excellent verbal, written, and interpersonal communication skills,with the ability to communicate professionally with individuals, families, coworkers, managers, and external partners.
• Ability to remain calm, respectful, reliable, and solution-focused in a fast-paced residential environment.

Join us in making a difference in the lives of individuals with disabilities. Apply today to become a valued member of our team!

Key Responsibilities:

• Develop and Implement Quality Control Systems: Create and maintain quality assurance protocols to ensure compliance with state and federal regulations.
• Conduct Regular Audits and Inspections: Perform routine checks to ensure that all aspects of the group home are operating according to established standards.
• Analyze Data: Collect and analyze data related to service delivery, individual satisfaction, and compliance with regulations. Review agency policies and procedures to ensure compliance with facility operations and update them as needed to align with state regulations.
• Document Findings: Maintain detailed records of audits, inspections, and quality assurance activities.
• Collaborate with Staff: Work closely with group home staff to identify areas for improvement and provide training on quality control measures.
• Investigate Complaints: Address and resolve any complaints or non-conformance issues reported by individuals, families, or staff.
• Report to Management: Provide regular reports on quality metrics and performance to the management team.
• Stay Updated: Continuously monitor industry trends and regulatory changes to ensure the group home remains compliant and up-to-date with best practices.

Qualifications:

• Education: Bachelor’s degree in a related field (e.g., Healthcare Administration, Social Work, Nursing).
• Experience: Minimum of 2-3 years of experience in quality assurance or a related field, preferably in a healthcare or group home setting.
• Skills: Strong analytical skills, attention to detail, excellent communication and interpersonal skills, and proficiency in data analysis tools.

Preferred Qualifications:

• Certifications: Quality assurance certifications (e.g., CQA, CQIA) are a plus.
• Knowledge: Familiarity with state and federal regulations governing group homes and residential care facilities.

Working Conditions:

• Environment: This position involves working in a group home setting, with occasional travel to other locations as needed.
• Hours: Full-time, with some flexibility required for audits and inspections outside of regular business hours.

Join us in making a difference in the lives of individuals with disabilities. Apply today to become a valued member of our team!